Oranged Software Website

We have updated the version of our support ticket software used at:
http://support.oranged.net

The new version allows users to re-open closed tickets, merge tickets, and also should fix a few issues users have been having with the support ticket site.

In our testing of the new version, we have had issues with the Knowledge Base and specific Knowledge Base articles on Safari and Firefox on Mac, and we are working with the developer of the software to remedy these issues quickly.

Issues aside, we highly recommend the product and have been using it as part of our Studiometry support for over two years. More information on this product can be found at:
http://www.h2desk.com

There are a few areas of the Oranged Software website that you may not have noticed.

The Studiometry archives contain almost every single version of Studiometry that has been released. If you ever need to download an older version of Studiometry, the archives are available 24 hours a day, 7 days a week.
Studiometry Archives

If you ever lose your serial number(s) or would like a consolidated list of all of your numbers, you can use the Serial Number Lookup page. This page will give you access to Studiometry serial numbers all the way back to version 2. The form will send your serial numbers to the registered email address used when purchasing the licenses.
Serial Number Lookup

We’ve just added to our website an almost-complete Studiometry Feature List. All of these features are included when you purchase just one single-user license of Studiometry.

Studiometry Features List

The Studiometry blog will be a place where you can find frequent updates of the happenings with Studiometry. We will post tips and tricks, previews of upcoming features, notes on current bugs and issues, user feedback, and much more!

Be sure to subscribe to the XML feed here:
http://www.oranged.net/blog/atom.xml